Summary, The Oz Principle: Getting Results Through Individual and Organizational Accountability by Roger Connors, Tom Smith, and Craig Hickman (1998).

The book discusses the importance of individual and organizational accountability as a way to achieve desired results.

It provides examples of how to recognize and address the “accountability gap” in organizations.

It explains the concept of “upward accountability” and the need for senior leaders to model the desired behaviors.

It outlines the four steps of the “Accountability Sequence”, including clarity, ownership, engagement, and results.

It outlines the five “Accountability Habits” to help individuals and organizations adopt a culture of accountability.

It provides practical advice for establishing a baseline for individual and organizational performance.

It provides guidance on how to recognize and reward success, and how to address and correct performance shortfalls.

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